New Managers; Same Great Standards

Pathways Northwest has welcomed three new members of staff to its team – registered managers and qualified mental health nurses, Jo Reed, Charlotte Douthwaite and Liz Foster.

Jo is heading up the Oswaldtwistle unit, based on Oswald Street, while Liz can be found at our Great Harwood branch, on Blackburn Road. Charlotte is managing the Accrington branch of Pathways Northwest, located on Whalley Road.

All three of our new Managers are well versed with the Recovery Star – a core component of the work we carry out. The Recovery Star is recommended by the Department of Health as a means of helping people to understand and take a leading role in their recovery from mental health problems.

Director of Pathways, Claire Mason commented:

“Our Registered Managers head up the operations at each of our units, working with our service users to maximise their potential, and helping to guide and train staff. And, as each of our Registered Managers is a qualified Mental Health nurse that adds an extra layer to the care we offer here.

“That’s actually part of what sets Pathways Northwest apart from other care homes. While there’s no legal requirement to have qualified nurses managing units, we feel that our Registered Managers’ considerable nursing experience is a crucial part of making sure that our care plans are followed correctly and improved year after year.”

Shortly after getting settled into their new roles, Charlotte and Jo headed off to attend the Adult Social Care Manager Induction Standards course, run by independent registered charity Skills for Care.

Supported by the Department of Health, Skills for Care works with 35,000 adult social care employers, setting the standard for social care work and delivering the skills that are vital to service providers like Pathways Northwest.

The Adult Social Care Manager Induction Standards course covers areas including Governance and Accountability, Team Leadership and Management, Partnership Working and Relationships, and Equality, Diversity and Inclusion.

By engaging our Registered Managers in ongoing training, we are able to strengthen each of our units through evidence-based improvement. The knowledge and skills that our staff gain is passed down to the teams they manage and, in turn, the people they care for.

Claire added:

“As well as their first-rate professional skills, they’re all very warm, caring people. There’s a real passion for nursing there – they love working with people with mental health problems, and they’re not afraid to try out new approaches to ongoing challenges.

“As a care service, Pathways Northwest doesn’t work to a strict set of admission criteria – we’re about people, not problems. So when a new service user comes to us, we see it as our job to be flexible and adapt to their needs. Having qualified nurses managing our units allows us to employ fun and creative solutions without compromising the strength of the care we offer.”

To arrange a visit to any of our centres, or to find out more about the adult care services we offer across the North West, simply get in touch with one of our registered managers today.

If you would like to know more about Pathways Northwest, why not arrange a visit? Our friendly staff are always happy to help.
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